Refund policy
Refund Policy
We want you to be happy with your gear.
Returns and exchanges are accepted within 30 days of delivery on unworn, unwashed items with original tags attached.
Items must be returned in new condition.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Worn or washed items
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Final sale items
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Gift cards
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Custom or team orders
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Start a Return
To begin a return or exchange, email:
Please include:
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Your order number
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Your name
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The item(s) you wish to return or exchange
Thank you for supporting Shoal Fishing Company.
Find your waters.